Privacy Policy

This Privacy Policy explains how Aqua Architects (“we,” “us,” or “our”) collects, uses, shares, and safeguards personal information, including names, email addresses, phone numbers, and any other information you choose to provide when you contact us, request a quote, schedule a consultation, download materials, enter a form on our website or social channels, message us by SMS or chat, call us, meet with us in person, or otherwise interact with our services; we may also automatically collect device and usage data (e.g., IP address, browser type, pages viewed, referring/exit pages, timestamps) via cookies, pixels, and similar technologies for security, analytics, and advertising; by submitting your phone number or email, you authorize us to contact you with service-related and marketing communications by email, call, and SMS/MMS (including via autodialer or prerecorded messages where permitted), and you understand that consent is not a condition of purchase, message and data rates may apply, message frequency may vary, and you may opt out at any time by replying STOP to SMS or using the unsubscribe link in emails (reply HELP for help); we collect and process information to operate and improve our business, deliver quotes and services, schedule site visits, manage projects and warranties, provide customer support, personalize content, conduct analytics, detect and prevent fraud and abuse, comply with law, and market our offerings; we may share information with service providers and processors that help us run our business (e.g., hosting, CRM, payment processors, email/SMS platforms, scheduling tools, analytics and advertising partners such as Google, Meta, and similar), with professional advisors (e.g., lawyers, accountants), in connection with a business transfer, or as required by law or to protect rights, safety, and property; we do not sell personal information for money, but we may “share” or process data for targeted advertising or cross-context behavioral advertising as those terms may be defined by applicable state privacy laws, and you may opt out of such “sharing” by contacting us or using available preference tools; to the extent required by law, you may have rights to access, correct, delete, or port your information, to opt out of targeted advertising, sale, or certain profiling, and to limit the use and disclosure of sensitive personal information (which we do not intentionally collect unless necessary to provide requested services); we will verify requests and respond within the timeframes required by applicable law and will not discriminate against you for exercising your rights; we rely on various lawful bases for processing (e.g., your consent, performance of a contract, our legitimate interests in running and securing our business, and legal obligations), and where consent is the basis you may withdraw it at any time with future effect; we retain information only as long as reasonably necessary for the purposes described above (for example, the life of a project plus a reasonable period for records, disputes, tax, and warranty obligations) unless a longer period is required or permitted by law; we use reasonable administrative, technical, and physical safeguards to protect information, but no security is perfect and we cannot guarantee absolute security; our services are intended for individuals 16+ and we do not knowingly collect personal information from children under 13—if you believe a child has provided information to us, please contact us and we will delete it; our website may include links or integrations to third parties (e.g., maps, social platforms, financing partners) and their practices are governed by their own policies; cookies and similar technologies may be used for essential site functions, analytics, and advertising—your browser or device may offer settings to manage cookies or limit ad tracking, and some jurisdictions provide additional opt-out mechanisms; if you reside in a state with a comprehensive privacy law (including but not limited to CA, CO, CT, UT, VA, TX), we will honor applicable rights and disclosures, including any “Notice at Collection” requirements regarding categories of data collected, purposes, and retention; for SMS specifically, you represent you are the subscriber or customary user of the phone number provided, carriers are not liable for delayed or undelivered messages, and you can opt out at any time by replying STOP; we may process and store information in the United States and other locations, and by interacting with us you understand your information may be transferred to jurisdictions that may not provide the same level of data protection as your home country; we may update this Policy from time to time to reflect changes in our practices, technologies, or legal requirements, and the updated version will be effective when posted with a new “Effective Date”; if material changes are made, we will provide a reasonable notice consistent with applicable law; if you have questions, requests, or complaints, or to exercise your rights or opt-out choices (including targeted advertising “sharing” opt-outs), please contact us at [email address], [mailing address], or [phone number]; your use of our services after any changes indicates acceptance of the updated Policy; this Policy is provided for transparency and does not create contractual or third-party beneficiary rights beyond those required by law.